Support | Celibrium

Two ways to get an answer

For quick questions about Celibrium products, pricing, privacy, or which product may fit you, use the Celibrium Guide.

For account-specific help, billing questions, technical problems, or anything the Guide cannot verify, send us a support request below.

Send a Support Request

Complete the fields below and select Prepare support request. Your email application will open with the request already written for you, addressed to support@celibrium.com. Review it and send.

Full name

Email address on the Celibrium account Please send your request from this address where possible. It is how we recognise your account.

Topic

Subject

Description of the problem What happened, what you expected instead, and anything you have already tried.

Order or reference number (optional)

Device or browser (optional) For example: iPhone, Safari. Or: Windows laptop, Chrome.

This form does not transmit anything to Celibrium on its own. It prepares an email in your mail application, which you send yourself. If your device cannot open a mail application, email support@celibrium.com directly.

Please do not include passwords, PINs, card numbers or recovery codes in your request.

We never need them, and we will never ask you for them.

Other Addresses

Some requests have a dedicated route, and reach the right person faster:

Deleting your account or your data. The fastest way is inside Celibrium, under Account. If you cannot sign in, or you are acting for someone who has died, use the Delete My Account & Data page.
Privacy rights, legal notices and intellectual property. Write to legal@celibrium.com. Details are in the Privacy Policy and the Copyright & Trademarks notice.

Contact

Celibrium, LLC
Baltimore County, Maryland, USA
Email: support@celibrium.com